CUSTOMER POLICY:

Asian Fashion City serves as a one-stop shopping avenue specializing on offering Japanese and Korean beauty, cosmetics, skin care and fashion products.

Our customer policy is to to provide customers the safest and easiest way to purchase bestselling beauty products from Japan and Korea.

We believe in treating customers as our friends and as such, customers' priorities are always placed first. We will always try our best to provide the best possible services to our customers. The following are some of the customer feedbacks we received:

CUSTOMER FEEDBACK:

On May 20, 2009 the anime club at my sister's school held its first event called Animefest. Luckily I found Asianfashioncity. I was so nervous because I didn't even know if my order would come in time. I was sure I ordered way too close to the date of the event! Fortunately for us Asianfashioncity was able to process my order in only 2 days! Even more impressive was the actual shipping time. They even helped me track my order via email status updates. Overall, the service they provided was excellent. My correspondent, Aries was extremely kind, personable and answered all my questions. Will definately be ordering from this company again in the near future! xD

- Jodi T. from Ontario, Canada

your the first website ive ever risk to purchase over the internet. just wna say big thanks! =DD

- Lyn D. from Sydney, Australia

hey i got the lens! thank you so much :) YES! i cant wait to wear them

- Amanda W. from Sydney, Australia

wow!!! i sooo need that! wow :D haha it was a free gift for purchasing over $100 i think. thank you thank you. i told ashley about afcity too! hahaha

Michelle C. from Melbourne, Australia

I was very hesitant to order online, especially ordering outside the country! However, I have no regrets! I received excellent customer service via email and response time for any questions or comments I had was answered in a timely manner. I had ordered Contact lenses for my sister and I. We received our shipment less than 10 days with an air tracking number which was provided to us.
I would recommend this site to everyone! Asianfashioncity.com provides great prices on products and shipping.

- Susan K. from California, US

I have a friend who would like to order more contacts. Can you order other types of Geo products with strength? Not just the Angel series. Thanks!

 Tara L. from Melbourne, Australia

just wan to say thankyou i have received the lens this morning

 Vivian V. from Adelaide, Australia

haha, thankss =) great customer service! i will order more from u =) oh btw, do u guys do honey wing series?

Anggie C. from Melbourne, Australia

"thank you"

Anna H. F. from Surrey, UK

"hm i saw my fren's blog. thn i so excited. i really luv tat cream"

Phoebe L. from Johor, Malaysia

I just want you to know that I received the product! Thank you very much!

- Navamon A. from Massachusetts, US

Thanks for helping me out with the skin products I just need a little more help before I really decide which ones I want to buy. I'm really tempted to buy all but I have a limit to my shopping budget :P. I wanted to compare the skin79 sweet honey sugar scrub mask to the skin79 Crystal Peeling Gel. What are the differences? As for the whitening I was looking at the Isa Knox White X-ll Plus Whitening Revolution and the Etude O2 White Mask Pack which ones
would you prefer? Thanks again Aries! and thank you for helping me find the best skin care products for myself ;] Hope to hear from you soon ( ^ ^ ) v

WOW thanks again, I'll let my sister know about the special gifts!

Sonya V. from Oregon, US

 
Hey just want to tell you I got my contacts today. Thanks again for the gifts, the contact holders are sooo cute ^^ and the bb cream makes my face look very pretty. Thanks again! o(^^)O

Vivi V. from Oregon, US

Just to tell you that i got the parcel.

Curtis H. from New York, USA

Yes, i actually got them just the other day (missed out on wearing it at the party though.... :(  ) Oh well! Thanks  again.

Julie E. from Melbourne, Australia

Asian Fashion City is PayPal Australia verified and have been serving customers worldwide since 2007. We aim to provide safe, fast and easy shopping experience for Japanese & Korean beauty products for everyone.

If you wish to leave us a feedback, please email cs@asianfashioncity.com